The key responsibilities of the role includes: Processing administrative details, minutes and summaries of actions taken; Assisting in maintaining contact and communications with individuals, groups and associations; Coordinating communications with other offices; Possessing strong interpersonal skills; Receiving complaints and ensuring that they are adjusted; Preparing drafts or final reports of financial and statistical data by finding, assembling, and summarizing information; Preparing and proof reading of letters, documents, and agendas.